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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken Newbury

December 8, 2023

5  out of  5
rating by Ken Newbury
"These folks were a great help in centralizing all my insurance needs and providing a single POC for home, auto, rentals, and RV. Very responsive!"
We responded:
"Thank you, Ken, for the kind review. It's been a pleasure helping you with your insurance needs! "
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Jim Sturdivant

October 7, 2023

5  out of  5
rating by Jim Sturdivant
"They always take great care of me here."
We responded:
"Thank you, Jim, for the review. It's truly a pleasure helping you with your insurance needs. We appreciate you taking the time to post a review. "
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David Joseph

September 9, 2023

5  out of  5
rating by David Joseph
"We've been with Jim and Jeana for more than 20 years now. They have been extremely helpful in any with any of needsto manage the account and any claims that have arisen. They're customer service is simply outstanding"
We responded:
"Thank you for the kind review. Jeana & I really do appreciate all your years of loyalty and love helping customers like you. We are humble & grateful! "
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B. Bovee

September 2, 2023

5  out of  5
rating by B. Bovee
"We've been with Jim Flynn for over 50 years. He's come through for us in all kinds of disasters and mundane situations. His staff is responsive 24/7. Jeana has been our agent since she started working with Jim 30+ years ago. She is the BEST! I can't recommend them highly enough. Ten stars if that was allowed!"
We responded:
"Thank you so much! It has been a pleasure working with you over the years and we appreciate your years of loyalty to State Farm & our office! We really do appreciate your kind words & take pride in helping customers like you. "
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Jeremy Loader

February 24, 2023

5  out of  5
rating by Jeremy Loader
"I recently had the best experience with working with Jeana at Jim Flynn's office. It was a pleasure to bundle my policies with them!"
We responded:
"Thank you Jeremy! So happy my office was able to help with your insurance! We appreciate the review very much! "
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MajinTony

January 27, 2023

5  out of  5
rating by MajinTony
"This office has the friendliest staff I've ever dealt with. They made me feel like family. My agent went out of her way to maximize my coverage while saving me as much money as possible. Furthermore, any question or concern I have ever had, have always been met with quick and informative responses! Which is a rarity in the insurance world! Highly recommended!!"
We responded:
"Thank you, so much! My team & I appreciate your kind review and we are always here for you to help with your insurance needs. We love having you as a customer! "
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Andy Bensky

November 10, 2022

5  out of  5
rating by Andy Bensky
"I had 2 days to get a policy in place after being cancelled by Nationwide. Jeana was extremely responsive, thorough, and clear and helped me get everything done in just a few hours over email and a short phone call to provide billing information. I was very happy with the way it turned out!"
We responded:
"I'm happy we were able to help & glad Jeana was able to get everything taken care of before your cancel date. Jeana has been with my office for over 37 years & does a great job! Thank you kindly for the review, we appreciate it very much! "
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Larry Colen

November 8, 2022

5  out of  5
rating by Larry Colen
"Jim's been my family's agent since the 1970's. Jim, Jeana and company have been giving great service for decades."
We responded:
"Thank you, Larry! We appreciate the many years of loyalty from you & your family! We appreciate the review!"
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Penny knight

November 8, 2022

5  out of  5
rating by Penny knight
"Jim Flynn’s Felton, CA office has taken care of all my insurance needs for the past 29+ years. Jim and Jeana have always been available and helpful. My husband and I had a bad RV accident and we were both hospitalized for couple of months. They took care of all the paperwork for the incident and my husband and I concentrated on healing."
We responded:
"So glad we could help during that time of need from that bad accident & we were so glad you were all ok even though it was a long recovery. My office & I have much appreciation for your 29 plus years of loyalty. Thank you kindly for the review. "
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Tony Fata

November 7, 2022

5  out of  5
rating by Tony Fata
"We have been with State Farm for over 30 years, of which over 15 of them have been managed by Jim and Jeana. They promptly reply to our questions, they are knowledgeable and personable, and they always have our best interests at heart. We value their honestly and dedication to their clients. We could not be happier with this team!"
We responded:
"We appreciate your long time loyalty to State Farm & my office. We strive to keep our customer service as our priority. Jeana & I value you as customers! Thank you for the review! "
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Claire Hackett

November 5, 2022

5  out of  5
rating by Claire Hackett
"We've been with Jim Flynn for 25 years. Have never had a problem and always have excellent customer service. Highly recommend.."
We responded:
"Thank you for 25 years of loyalty to State Farm & my office. Our customer service is definitely what we are known for and I am proud of my team for the great customer service they provide. Review is much appreciated! "
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Prod. by 3am

November 4, 2022

5  out of  5
rating by Prod. by 3am
"Ive used state farm ever since i got my drivers license and my agent Jeana has been nothing less than amazing! Id recommend her and State Farm to anyone"
We responded:
"I appreciate your review & love to hear how long my office has been able to help customers such as yourself that started when you were a young driver. Your recommendations are never overlooked & always appreciated. Thank you for the review. "
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Jason Chatfield

November 4, 2022

5  out of  5
rating by Jason Chatfield
"Jim and Jeana are the best! Always a easy phone call away for help with any issues! Would recommend them to everyone!"
We responded:
"We always appreciate any recommendations and always here to assist with your insurance needs. Jeana & I do our best to give our customers the best experience here at my Felton agency. Thank you for the kind review. "
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E Hayward

November 4, 2022

5  out of  5
rating by E Hayward
"I have been a satisfied customer for many years and plan on continuing. The staff is so helpful and friendly!"
We responded:
"We are always here to help and appreciate all of the years of loyalty to State Farm & my office. Thank you! "
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Mindy Brown

November 4, 2022

5  out of  5
rating by Mindy Brown
"I've been working with State Farm, and the staff at Jim Flynn's just just over 3 years now, and have been so impressed on all fronts. I love that I was able to bundle my home, earthquake, auto and motorcycle insurance at a great rate. The staff is extremely friendly, and are always quick to to help with any questions or policy changes that I have. They're a great team!!!"
We responded:
"I am happy to hear we were able to give you a great rate with the bundle discounts! We appreciate your business & hope to grow our relationship for many more years to come! Thank you for the kind review for my agency & team members. "
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Melissa Beren

November 4, 2022

5  out of  5
rating by Melissa Beren
"We love dealing with Mellissa. She's super friendly and always knowledgeable about our specific insurance needs. She's an asset to Jim's team."
We responded:
"I am happy to hear your kind words about Mellissa & she is definitely an asset to my team. Thank you!"
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tyson howell

November 4, 2022

5  out of  5
rating by tyson howell
"Mellissa is always helpful and happy"
We responded:
"I am happy to hear the kind words for my team member Mellissa. Thank you for taking the time to give us a kind review. "
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RANDY FITZGERALD

November 4, 2022

5  out of  5
rating by RANDY FITZGERALD
"I have had statefarm coverage by Jim Flynn's office for 20 plus years. My agent Jeana has always been there when I've needed assistance.it is a great sense of security that when you call your insurance company you get support right away and always look out for your needs. Thank you Statefarm!"
We responded:
"I appreciate your 20 plus years of loyalty to my office. We are always here to help with your insurance needs & love to take care of our customers. Thank you for the kind review, much appreciated! "
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Erin Angiolani

November 4, 2022

5  out of  5
rating by Erin Angiolani
"Love having this office so close by my home. They are always so helpful when I call or drop by to ask questions about my policies and changes I might want to make. Jeana was amazing when I called the office after I had gotten rear ended. I was a nervous wreak, scattered and she calmed me down and made filing my claim super easy and quick. So happy with this business."
We responded:
"We always welcome your call or visit to our office here in Felton! I appreciate your kind words to Jeana & my office and are always here to help especially during times of a claim which can be stressful & uncertain. Thank you for your years of loyalty to my agency! "
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Robert Taylor

November 4, 2022

5  out of  5
rating by Robert Taylor
"Jeana & the Jim Flynn agency have been my agent for over 29 years and are very knowledgeable, friendly, and always willing to help. They take care of all my insurance needs and I would highly recommended this office without a doubt."
We responded:
"I'm happy to hear such positive feedback for my agency! We are always here to help with any of your insurance needs & are grateful for the kind review. Thank you! "
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Teresa paradise

November 4, 2022

5  out of  5
rating by Teresa paradise
"Jim Flynn has been my insurance agent for 30 years. Jim, Jeana, and Melissa have always been professional, knowledgeable, and helpful! I really appreciate the team in this office!"
We responded:
"Your kind review for me & my team here in Felton is very much appreciated as is your loyalty to State Farm all of these years! Thank you! "
Profile photo of Jen Woods

Jen Woods

November 4, 2022

5  out of  5
rating by Jen Woods
"I’ve worked with Jeana Correllus for decades. She gives honest feedback on coverage and is always friendly and kind. She also knows SLV inside and out. I’m really glad she’s our agent!"
We responded:
"I'm so happy to hear that you have worked with Jeana all these years! We appreciate your business!"
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Logan Hurts

November 4, 2022

5  out of  5
rating by Logan Hurts
"I’ve had nothing on but great experiences at this office. Jeana and Jim are always very helpful with handling my insurance and I would recommend anyone to come to this office!!"
We responded:
"Jeana & I appreciate any recommendations and thank you for the kind review. "
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Lanakila Iesu

April 7, 2021

5  out of  5
rating by Lanakila Iesu
"Helpful, friendly, up front people with good customer service. No complaints."
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jim Cruse

January 9, 2020

3  out of  5
rating by jim Cruse
"It was the only insurance that covered our property in the mountains"